Guest Information

A - F

Banquet We are happy to provide you with our room on the 1st floor in the main house up to 60 people
Bathrobe A rental fee we can provide you with a bathrobe, this is available at the reception.
Beer garden Resengörg The beer garden is located on the large guest house, by the parking places.
Bikes Rental is possible on company Hölzlein Tel .: 0 255
Brewery Guided tours of 10 people are possible
Check in Your room is available at 13 o´clock
Check out We ask that you vacate your room at 10.30
Chemical cleaning of guests' laundry Enter your laundry before 9 o´clock. It returns in 24 hours.
Children's bed You need a children's bed? Please sign in at the front desk.
Cigarette machine In our main house in the main street
Credit Cards We accept debit cards, American Express, MasterCard and Visa.
Dinner Monday to Sunday from 17 - 21:30 clock in the restaurant in the main House.
Distillery You can make a visit. Speak with us.
Duvet See Housekeeper
E-Bike You can use our e-bikes. This amounts to the conditions of Movelo.
E- Mail
Emergency exits Please observe the signs.
Extinguisher They are on each floor
Fax We like to send or get your fax for you. Our fax number is: 09194/73 93 73
Fire alarm Please leave your room. Do not use the lift, no panic!

G - M

Golf Two golf courses are nearby.
Golf course „Fränkische Schweiz“ in Kanndorf
Golf Course in Pottenstein.
Hairdryer Please turn on the hairdryer twice. Once at the base station and once at the hairdryer.
Hospital Klinikum Fränkische Schweiz Tel.: 0 550
Housekeeper Need more pillows or extra blanket? Or is there something wrong? Log on to the main house.
Hygiene products You forgot something at home? Various hygiene products you get at reception
Internet / Internet terminal Please ask in the main house.
In the lounge of the half-timbered house and in the large guesthouse are a computer for you. By technical problems, please contact the reception.
Ironing Service We are happy to iron your laundry. Speak with us in the main house.
Laundry Bags These are available in the room.
Left luggage We are happy to verwaren your luggage. Talk to us.
Luggage service We have a luggage service. Speak with us in the main house.
Lunch Tuesday - Sunday from 11 - 14:30 clock in our restaurant in the main house
Magazine Can be taken in the main house
Meetings In the main house in the first floor or in our “Görgenstube” you can hold your meetings. Please ask us.

N - R

Newspaper Can be taken in the main house.
Opening times Monday 15-22 h.
Tuesday - Sunday 6-22 clock standing we will in the main house personally.
Parking You can park in our car park at the large guest house. There are 15 parking places.
Pharmacy Stadt- Apotheke Tel.: 0 333
Kronen- Apotheke Tel.: 0 82 00
Breitenbach- Apotheke Tel.: 0 43 46
Phone The main house, the timbered guest house, the residence and the Small guest house can be reached on telephone number 09194/73 93 + room number. The reception can be reached in these houses with the extension number 40.
The large guest house with the park pleaces has his own phone number namely 09 194/72 22 77 + room number. For the reception, select from there the 0 73 93 40. Within Germany you can make calls for free. If you want to call abroad or on handy, then please register at reception.
Pillow See Housekeeper
Questionnaires Please fill out our questionnaire on our homepage
Radio Our radio is built into the TV.
Reception We can be reached 24 hours a day in the main house or by phone.
Reception Our reception in the main house daily from 7 - 22 o´ clock.
You can call us 24 hours a day under the 09 194/73 93 0 or 09 194/73 93 66. At the main house is a telephone handset.

R - T

Restaurant Breakfast is served in the main house from 06.30 to 10 o´clock.
Lunch from 11.00 to 14.30.
Dinner from 17.00 to 21.30.
Safe In the room or at the reception you can store your valuables.
Shampoo See hygiene products
Shoe shine machines There are shoe shine machines in each guesthouse.
Shuttle - Service See taxi.
Sewing kit See hygiene products
Smoking In our beer garden or on the balcony
Taxi / passenger You can contact Mr. Roland Kraus. Tel. 0171/53 11 023
Or the taxi central in Forchheim under 09191/19410
Technology / electronics In case of technical or electronic problems, please contact the reception. We're here to help.
Telephone calls outside of the house Select ago for discussions outside of the house 0.
Tourism The municipal office is at the Bahnhofstrasse, Tel .: 0 50 64 0
The Tourist center “Fränkische Schweiz” is at the waterwheel (District Office) Oberes Tor in the police station on the 1st floor.
Tel .: 0 79 77 79
Towels Would you change your towels every day? Speak with the house lady or in the main house.

U - Z

Umbrellas Umbrellas can get at our reception.
Vending Machine In our Great guest house is a lounge with a vending machine. In half-timbered house, there is a fridge for self-service at the entrance. In the other houses are filled fridges (with wine, water, beer) in the rooms.
Vouchers Still looking for a nice gift? The vouchers we forgive in every price range
Wake-up Service Please enter at reception know if you sleep in the large guest house. In the other guest houses you can enter your own wake-up time, by selecting the 818 and enter your 4-digit wake-up time
Washing and ironing Subscribe to this in the main house
Wellness A small wellness oasis is in our large guest house 1st floor
W-LAN Free tickets available at the reception